JTO

Delete your account & data

You can permanently delete your JTO account and all associated data at any time. There are two ways to do this.

Option 1 — Delete in the app (instant)

Open the JTO app and sign in.
Go to the Home screen and scroll to the bottom.
Tap “Delete account”.
Confirm. Your account and data are removed immediately.

Option 2 — Request deletion by email

If you can’t access the app, email info@jto.gg from the address on your account with the subject “Delete my account”. We will verify and delete your account within 30 days.

What gets deleted

When you delete your account, we permanently remove:

Your account and login details (email, password)
Your training progress, hand stats and saved sessions
Your bankroll records
Your daily & challenge scores and league memberships
Your payment transaction records and password-reset tokens

What we keep

We do not retain any personal data after deletion. Limited, non-identifying records may be kept only where required by law or for fraud/financial compliance (e.g. anonymised transaction logs held by our payment provider). Active subscriptions are managed by Google Play — cancel your subscription in the Play Store to stop future billing.

This page is provided by JTO. If you have any questions about your data, contact info@jto.gg.